Privacy Policy

1. Information We Collect

Safock collects information to provide better AI automation, web development, and digital services. We collect information in the following ways:

Information You Provide

• Contact information (name, email, phone number)
• Business information (company name, industry, project requirements)
• Communication content (emails, messages, consultation notes)
• Project-specific data and requirements

Information We Collect Automatically

• Website usage data (pages visited, time spent, interactions)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Analytics data to improve our services

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and improve our AI automation and development services
• Communicate with you about projects and services
• Process payments and manage client accounts
• Analyze website usage to enhance user experience
• Send relevant updates about our services (with your consent)
• Comply with legal obligations and resolve disputes

3. Information Sharing and Disclosure

Safock does not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• With your explicit consent
• With trusted service providers who assist in our operations (under strict confidentiality agreements)
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our clients
• In connection with a business transfer or acquisition (with advance notice)

4. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest
• Secure servers and regular security audits
• Access controls and employee confidentiality agreements
• Regular backup and disaster recovery procedures
• Compliance with industry-standard security practices

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your personal information
• Withdrawal: Withdraw consent for marketing communications at any time

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand website usage
• Marketing cookies for relevant advertising (with your consent)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Project-related data is typically retained for 7 years after project completion, while marketing communications data is retained until you unsubscribe.

8. International Data Transfers

If you are located outside our primary jurisdiction, your information may be transferred to and processed in countries with different privacy laws. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or through our website. Continued use of our services after changes constitutes acceptance of the updated policy.